Shipping & Delivery
Standard Delivery | £5.00 ( Tracked48 Royal Mail )
Priority Delivery | £6.00 ( Tracked24 Royal Mail )
Subject to clearance of payment we aim to dispatch orders by the end of the next working day. Orders placed over the weekend will be dispatched on next working day. If an item becomes out of stock or there is an error on our website, we will contact you via email.
We aim to keep to these dispatch dates/ delivery dates as stated but accept no responsibility for any delays caused by Royal Mail or other delivery services.
If you have any queries, please contact us.
International Delivery
Martha Rose offers worldwide delivery via DHL.
Europe | £20
Since Brexit, please be aware we cannot guarantee delivery times. Your shipment may be subject to import duties and taxes in the destination country, and as stated below they are the sole responsibility of the customer.
USA & Rest Of World | Please contact to confirm shipping options.
Any import duties and taxes applied to your package once it reaches your destination country will be your responsibility.
Refunds & Exchanges
Please take care when unpacking your items.
If you are not entirely happy with your purchase, we will offer a refund or exchange within 14 days of receipt. All items must be returned in their original condition, unworn and in original packaging. We will not accept items that have been worn or washed.
Drop us an email with your order number, reason for return and if a refund or exchange is wanted. We will email you the address to send your return to. When posting back to us, we advise for you to send it recorded post as we cannot be held responsible for items lost in transit. Once return has been received & checked by Martha Rose, we will issue the refund or send out the exchange. This should be no longer than 2-5 working days.